Important Information
Policies
Cancellation and No-Show Policy
A single service requires 24 hours notice.
Packages and groups require a week's notice.
It is your responsibility to notify us of changes through voicemail or talking to us directly. Social media messages, missed calls, and emails are not reliable notifications.
We ask that...
moreGift Certificates and Packages
Gift Certificates and Packages expire a year from purchase. The expiration for your Gift Certificate is listed on the Gift Certificate itself.
In the event that your Gift Certificate was marked "never" accidentally, it will still expire a year from purchase, which is notated on the...
moreRefund Policy
Memberships, Gift Certificates, and Packages are non-refundable. The dollar amounts paid can be used for it's monetary value up until expiration.
Unopened products may be returned within 14 days of purchase for spa product credit. No cash or charge refunds will be given on retail products...
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